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Privacy Policy

PRIVACY POLICY


Last Updated: 16. March 2026


Effective Date: 16. March 2026


This Privacy Policy explains how Veteran Advocacy Group (“we,” “us,” or “our”) collects, uses, and protects personal information

when you interact with our website at https://www.veteran-advocacy-group.com, our products, or any related services (collectively,

the “Services”). We are committed to safeguarding your information and handling it responsibly in accordance with applicable data

protection laws.


Our business is located at P.O. Pox 290, Rowland, PA. 18457.


If you have questions about this Privacy Policy or the way we process personal information, you can contact us at

Brian@veteran-advocacy-group.com or via post to the address indicated below.


Our Role in Data Processing


Depending on the context, we act as both a data controller and a data processor.


As a data controller, we determine how and why personal information is processed when we operate our website, manage user

accounts, provide customer support, or carry out other core activities related to offering our Services.


As a data processor, we may process personal information on behalf of other organizations and according to their instructions when

our Services are used to store, manage, or handle data that belongs to those organizations.


Table of Contents


 1.  Information We Collect

 2.  How We Collect Information

 3.  How We Use Your Information

 4.  How We Process Your Information

 5.  Automated Decision-Making and Profiling

 6.  Cookies & Tracking Technologies

 7.  How We Share Information

 8.  International Transfers

 9.  How Long We Retain Information

 10. How We Keep Information Safe

 11. Your Rights

 12. Children’s Privacy

 13. Updates to This Policy

 14. How to Contact Us



1. INFORMATION WE COLLECT


We collect personal information that you provide directly, information generated automatically when you use our Services, and

information obtained from third-party tools that support our operations. The specific personal information we collect depends on

how you interact with our Services, the features you use, and the choices you make.


Personal information we receive directly from you or collect automatically includes:


IDENTIFIERS


 * Name

 * Email address

 * Phone number


ANALYTICS AND TRACKING DATA


 * Cookie data

 * Analytics events


COMMUNICATION DATA


 * Messages or information provided through forms or support


Some features of our Services require specific personal information to function.


All personal information you provide must be accurate, complete, and up to date. You are responsible for notifying us if any of

your information changes so we can maintain accurate records.



2. HOW WE COLLECT INFORMATION


We collect personal information through a combination of information you provide directly, information gathered automatically when

you use our Services, and information supplied by third-party providers that support our operations.


Information You Provide Directly


We collect personal information that you choose to provide when you interact with our Services. This includes information

submitted when you:


 * create an account or update profile details

 * complete forms, make purchases, or engage with customer support


 * respond to surveys, request information, or communicate with us


This information typically includes identifiers (such as name, email, phone number), account details, and any other information

you voluntarily provide as part of your use of the Services.


Information Collected Automatically


When you visit our website or use the Services, we automatically collect certain technical and usage information. This data does

not usually reveal your identity but may include:


 * IP address and device identifiers

 * browser type, operating system, and device characteristics

 * language settings and time zone

 * pages viewed, links clicked, and navigation patterns

 * error logs, performance data, and diagnostic information

 * cookie data, analytics events, and usage logs


This information helps us operate, secure, and optimize the Services, and supports internal analytics, reporting, and service

improvement.


Information From Third-Party Login Providers


If you choose to sign in through a third-party authentication provider, we receive certain profile information that the provider

makes available. This may include your name, email address, and account identifier.



3. HOW WE USE YOUR INFORMATION


We only process personal information when we have a valid legal basis under applicable data protection laws. This means we process

data when it is necessary to provide our Services, fulfill our contractual obligations, comply with legal requirements, protect

important interests, or pursue legitimate business purposes that do not override your rights.


Legal Bases We Rely On


We may rely on the following legal bases to process personal information:


 * Contract - when processing is necessary to provide the Services or take steps at your request.

 * Consent - when you voluntarily provide information for a specific purpose; you may withdraw consent at any time.

 * Legitimate interests - when processing is necessary for our business operations and does not override your rights.

 * Legal obligation - when we must process data to comply with applicable laws.

 * Vital interests - when necessary to protect the safety or vital interests of an individual.


Purposes for Which We Process Personal Information


 * We use personal information to provide customer support, answer inquiries, and resolve issues.

   

   Legal basis: to protect vital interests



4. HOW WE PROCESS YOUR INFORMATION


We process personal information in ways that are appropriate to the nature of the data and the purposes for which it is collected.

This includes storing, organizing, using, transmitting, and deleting information when it is no longer required. We apply

principles of data minimization, purpose limitation, and accuracy to ensure that personal information is processed only when

necessary and for clearly defined purposes.


Access to personal information is limited to authorized personnel who require it to perform their job duties and who are bound by

confidentiality obligations. We implement technical and organizational measures designed to protect personal information against

unauthorized access, disclosure, alteration, or misuse. These measures may include access controls, authentication procedures,

logging, encryption in transit and at rest (where appropriate), monitoring, and routine security assessments.


We may combine information collected from different sources when this is necessary to operate the Services or when required to

meet a lawful purpose, such as preventing fraud or maintaining the security of our platform.


We retain personal information only for as long as needed for the purposes described in this Privacy Policy, unless a longer

retention period is required or permitted by law. For more details, see the “How Long We Retain Information” section.


Where required by applicable laws, we provide users with the ability to access, update, delete, restrict, or withdraw consent to

the processing of their personal information. Additional rights may apply depending on your location; see the “Your Rights”

section for more information.



5. AUTOMATED DECISION-MAKING AND PROFILING


We do not use automated decision-making or profiling in a way that produces legal or similarly significant effects. If this

changes in the future, we will update this Policy and provide any required notices or options.



6. COOKIES & TRACKING TECHNOLOGIES


We use cookies and similar tracking technologies (such as web beacons, tags, and pixels) to operate our website, understand how it

is used, improve performance, and enhance your experience. These technologies help us maintain platform security, remember your

preferences, prevent errors, and support essential site features.


We may use the following categories of cookies:


 * Necessary / Essential Cookies: Required for the website to function properly and to provide services explicitly requested by

   the user.

 * Analytics / Performance Cookies: Collect aggregated or behavioral data to help website owners understand usage and improve

   performance.

 * Social Media Cookies: Set by social networks when content is embedded or social-sharing features are used.


Some cookies are set directly by us (“first-party cookies”), while others may be placed by third-party providers that support our

operations (“third-party cookies”), such as analytics, advertising, or customer support tools.


Where required by law, we display a cookie banner or notice to obtain consent and to give users control over cookie settings.


Necessary/Essential cookies are always active, while Analytics/Performance, Advertising/Marketing, and Functional/Preference

cookies are used only with consent where required by law. You can manage your preferences at any time through the Cookie Banner or

settings page.



7. HOW WE SHARE YOUR INFORMATION


We do not share personal information with third parties, except when required by law or to protect our legal rights.



8. INTERNATIONAL TRANSFERS


We do not share personal information with third parties, except when required by law or to protect our legal rights.



9. HOW LONG WE RETAIN INFORMATION


We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal

and regulatory requirements, resolve disputes, and enforce our agreements. We do not keep personal information longer than needed,

and retention periods may vary depending on the type of data and the reason it was collected.


When we no longer have a legitimate business need to process personal information, we will delete or anonymize it. If deletion is

not immediately possible (for example, due to technical constraints or backup systems), we will securely store the information and

isolate it from further processing until deletion is feasible.


We retain personal information for the following periods:


 * Account information: Until users delete their account.

 * Profile and preferences: Until users terminate their accounts.

 * User-generated content: Until deleted by the user or until the account is closed.


With regard to cookies and tracking data, we retain personal information according to the durations listed in the Cookie Policy.

If no specific retention period applies, we delete or anonymize personal information once it is no longer necessary for the

purpose collected.



10. HOW WE KEEP YOUR INFORMATION SAFE


We implement appropriate technical and organizational measures to protect personal information from unauthorized access,

disclosure, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risks

associated with processing personal information.


Our safeguards may include:


 * Encryption of data in transit and at rest

 * Access controls to limit who can view or handle information

 * Monitoring and logging of system activity to detect potential issues

 * Regular security assessments and updates to our systems

 * Secure data storage and transmission practices

 * Employee training on data protection and security


While we take reasonable steps to safeguard personal information, no system or method of transmission over the internet is

completely secure. Because of this, we cannot guarantee absolute security.


If we identify a data breach that affects your personal information, we will notify you and any applicable supervisory authorities

when required by law.



11. YOUR RIGHTS


Individuals have certain rights regarding their personal information. These rights vary depending on where they live, but we aim

to provide clear and accessible options for all users.


Rights for Users in the United States


Your privacy rights under US state laws


You may exercise certain rights regarding your personal information. In particular, to the extent permitted by applicable law, you

have:




 * the right to access personal information: the right to know. You have the right to request that we confirm whether or not we

   are processing your personal information. You also have the right to access such personal information;

 * the right to correct inaccurate personal information. You have the right to request that we correct any inaccurate personal

   information we maintain about you;

 * the right to request the deletion of your personal information. You have the right to request that we delete any of your

   personal information;

 * the right to obtain a copy of your personal information. We will provide your personal information in a portable and usable

   format that allows you to transfer data easily to another entity – provided that this is technically feasible;

 * the right to opt out from the sale of your personal information;

 * the right to non-discrimination; We will not discriminate against you for exercising your privacy rights.




In addition to the rights listed above common to all users in the United States, as a user residing in Virginia, Colorado,

Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Montana, Indiana,

Kentucky and Rhode Island, you have


 * the right to opt out of the processing of your personal information for targeted advertising or profiling in furtherance of

   decisions that produce legal or similarly significant effects concerning you;

 * the right to freely give, deny or withdraw your consent for the processing of your sensitive personal information. Please note

   that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of

   sensitive personal information is necessary for the provision of a product or service specifically requested by you.


In Minnesota, users also have the right to obtain a list of the specific third parties to which the controller has disclosed the

consumer’s personal data.


Note that in some states like Minnesota, in addition to the rights listed above common to all users in the United States, you have

the following specific rights connected to profiling:


 * the right to question the results of the profiling;

 * the right to be informed of the reason that the profiling resulted in the decision; if feasible;

 * the right to be informed of what actions you might have taken to secure a different decision and the actions that you might

   take to secure a different decision in the future;

 * the right to review your personal data used in the profiling;

 * if inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;


Additional rights for users residing in Utah and Iowa


In addition to the rights listed above common to all users in the United States, as a resident of Utah or Iowa, you have the

following additional rights under the Utah Consumer Privacy Act (UCPA) or the Iowa Consumer Privacy Act (ICPA):


 * the right to opt out of the processing of your personal information for targeted advertising;

 * the right to opt out of the processing of your sensitive personal information. Please note that certain exceptions outlined in

   the law may apply, such as, but not limited to, when the collection and processing of sensitive personal information is

   necessary for the provision of a product or service specifically requested by you.


Additional Rights for California Residents


If you are a resident of California, in addition to the rights listed above common to all users in the United States, you have the

following rights under the CCPA/CPRA:


 * Right to know the categories of personal information we collect and how it is used.

 * Right to access specific pieces of information we hold.

 * Right to deletion of your personal information, with certain exceptions.

 * Right to correct inaccurate information.

 * Right to opt out of the sale or sharing of personal information.

 * Right to limit the use and disclosure of sensitive personal information.

 * Right to non-discrimination for exercising your rights.


We do not use sensitive personal information for inferring characteristics or for purposes other than those that are reasonably

necessary to provide the requested services. Sensitive personal information is not sold or shared for cross-context behavioral

advertising.


In addition, California residents may exercise their rights through the following clearly-labeled links provided on this website:


 * “Do Not Sell or Share My Personal Information”“Limit the Use of My Sensitive Personal Information”


These links allow users to opt out of cross-context behavioral advertising, targeted advertising, or the use of sensitive personal

information.


How to exercise your privacy rights under US state laws


To exercise the rights described above, you need to submit your request according to the details in the “How To Contact Us”

section of this document.


For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your

identity and therefore confirm the personal information in our possession relates to you. You are not required to create an

account with us to submit your request. We will use any personal information collected from you in connection with the

verification of your request solely for verification and shall not further disclose the personal information, retain it longer

than necessary for purposes of verification, or use it for unrelated purposes.


If you are an adult, you can make a request on behalf of a child under your parental authority.


How to exercise your rights to opt out


In addition to what is stated above, to exercise your right to opt-out of sale or sharing and targeted advertising you can also

use the cookie banner, consent management options or privacy choices link provided on this website.


If you want to submit requests to opt out of sale or sharing and targeted advertising activities via a user-enabled global privacy

control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a

technically frictionless manner.


How and when we are expected to handle your request


We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we

need more time, we will explain to you the reasons why, and how much more time we need.


Should we deny your request, we will explain to you the reasons behind our denial. Afterwards, you may at your option then contact

the relevant regulatory authority to submit a complaint.


We will not charge a fee to process or respond to your request unless such request is manifestly unfounded or unduly excessive and

in all other cases where it is permitted by the applicable law. In such cases, at our discretion, we may charge a reasonable fee

or refuse to act on the request. In either case, we will communicate our choices to you and explain the reasons behind them.


Rights for All Users


Regardless of where you live, we provide all users with the ability to:


 * Request access to the personal information we hold.

 * Request corrections or updates.

 * Request deletion where appropriate.

 * Withdraw consent where processing is based on consent.


You can submit a request to exercise your rights by contacting us using the details provided in the “How To Contact Us” section.

Users in jurisdictions requiring consent for cookies and tracking (e.g., EU/EEA) may withdraw consent at any time via the cookie

banner, privacy settings page, or by contacting us. Withdrawal does not affect the lawfulness of processing performed before

withdrawal. We may need to verify your identity before processing your request.



12. CHILDREN'S PRIVACY


Our Services are not intended for children under 16, and we do not knowingly collect personal information from individuals under

this age. If we become aware that we have collected personal information from a child under 16, we will delete it as soon as

reasonably possible.


If you believe that a child has provided personal information to us, please contact us using the details in the “How To Contact

Us” section.



13. UPDATES TO THIS POLICY


We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Policy.


We use the following method(s) to notify users of significant changes to this Privacy Policy:


 * Posting a notice on our website


We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal

information.



14. HOW TO CONTACT US


If you have questions, concerns, or requests related to this Privacy Policy or our handling of personal information, you may

contact us using the details below:


Veteran Advocacy Group

Brian@veteran-advocacy-group.com

P.O. Pox 290

Rowland

PA. 18457



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